There’s never a dull moment here
Create a great first impression and make our members’ day. Time and time again. And, always do it with a smile. That’s the secret to success when you join our Front of House team. A place where you’ll be kept motivated and have fun people to work with, the customer facing aspect of the job means there’s always something new and different to deal with. Indeed, no two shifts are ever the same. That means that, as well as being kept on your toes, you’ll get the chance to build a great rapport with a wide variety of people, not to mention improve your multitasking and organisational skills. Being on the frontline can be quite challenging but, it will never be dull. And, let’s face it, variety is better than predictability.
Front of House Managers
Fancy taking responsibility for managing the day-to-day operations of a bustling Front of House and leading a team of Assistants? Got what it takes to see that each and every communication is timely, efficient and effective? Then we should definitely talk. Recruiting staff, managing rotas and regularly monitoring the service and addressing any performance issues should they arise – all are elements of the role. Whether maximising sales opportunities, ensuring our booking system runs effectively or undertaking weekly banking duties, we’ll expect you to be the finest ambassador for Virgin Active at all times.
Front of House Assistants
If you love people, ooze natural charm, display boundless energy and enthusiasm and enjoy delivering exceptional customer service, then this role is ideal. As the first person our members see or hear when they walk in the club, you’ll need to be friendly and approachable and used to dealing with customers politely and efficiently. We’ll be looking for an excellent telephone manner and all round polished communication skills as you take bookings, handle enquiries and assist with club events.
There's much more to Virgin Active than meets the eye. Indeed, the diversity of roles on offer at Virgin Active may well surprise you. Take a look behind the scenes and see what and who makes us tick.